![]() ![]() If you’re having problems regarding the Nest app not working, then try to uninstall and reinstall it. It’s also worth downloading the Nest app as any errors appearing on your thermostat’s screen will be reported on it as well. Once you have checked your Wi-Fi and are sure that it’s not the source of your problem, then you should consider checking the wires.Ī very useful feature on your Nest thermostat is the fact that, if a problem with a wire is detected, the screen will display a diagram of your wiring, highlighting what’s likely to be the source of your error. One of the reasons why your thermostat goes offline probably has to do with some technical issues that prevent it from working correctly. It may be the case that you need to turn one of the thermostat’s wires into a C wire, in which case you will need to contact a Nest Pro. If your Nest keeps going offline and you feel like you need more information about the various error codes, then check out the troubleshooting Nest thermostat error codes. Choose your home Wi-Fi network from the list and enter your password (if required). ![]() At this point, your Nest thermostat will scan all the available networks. Press the thermostat’s ring and open the “Quick View” menu.Connecting the devices is very easy and will only take you a few minutes if you follow the steps below. The great thing about Nest thermostats is that you can connect them to an app on your phone through Wi-Fi. This clears out any software gunk or bugs that you may not have noticed yet. It is a good maintenance policy to restart your thermostat once in a while even when it’s not acting up. Your thermostat could lose unsaved information. Nest recommends you only try this method if your Nest Thermostat unit is completely unresponsive as they liken this process to turning off a computer rather than shutting it down. The Nest thermostat will then commence rebooting. If you’re unlucky enough to have your Nest Thermostat completely freeze upon you, don’t worry, there is an easy workaround to rebooting the device Press down on the Nest Thermostat unit for around ten seconds and the screen will shut off. This process will cause the Nest Thermostat to restart, a process that takes only a few minutes, and hopefully, solve whatever issue it ha Finally, push on the unit to select ‘OK’.In the resulting menu, select ‘Restart’ and turn the scroll wheel till the dial reaches the far right.Scroll all the way to the right and select ‘Reset’.Using the silver scroll wheel, navigate to ‘Settings’ and select it by pushing down on the unit.Bring up the Nest Thermostat main menu by clicking on the thermostat unit itself.Perform a reboot by following the steps below: This is assuming of course that your Nest Thermostat is on and responsive. Rebooting a Nest thermostatīefore proceeding to more complex solutions, it is amazing how a simple reboot can fix most of the problems with your Nest thermostat.įollow the steps below to reboot your thermostat. To fix this problem, you should seek professional help to install a common wire. In cold weather, in fact, your HVAC (Heating and Cooling) system may stop sending power to your thermostat. Among the most common type of error codes you could get related to this issue we find E3, E4, E23, E24, E73, E74, or E195 power error. Keep also in mind that, if you live in very cold areas, there may be some issues with the safety devices to do with the low-pressure valves installed on your AC. If you are having issues with Nest thermostat troubleshooting, the manufacturer offers a variety of online resources to help you understand better the error codes showing on your display and how you can tackle the issues. ![]()
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